About Water Meters

Thanks to your participation, water meters are now in use in almost all homes, and local businesses and industry continue to work on installing their own.

Water meters are a proven way for communities to save water and extend the lifespan of water and sewer systems and treatment plants.

Water meters also help our utility customers. The more you conserve, the less you pay, rather than a flat rate where everyone pays the same no matter how much you use. Water meters will also help ensure our rates are more equitable across all customer types.

 

Proposed Water & Sewer Rate Structure

We’re seeking feedback on a proposed water and sewer service rate structure for all customers (residential, multi-family and industrial/commercial/institutional). The rate structure, based on research, best practice and the experience of other communities, offers a more equitable rate structure, encourages water conservation, and would extend the lifespan of our water and wastewater system and treatment plants.

 

Join us at our Open house

Learn more and provide your feedback on the proposed water and sewer rate structure.

Date: Nov. 1, 2017
3pm - 8pm: Come anytime to view displays, enjoy refreshments, and talk to City staff and our technical expert from Urban Systems
4pm, 5pm, 6pm & 7pm: Take in one of the presentations, which will outline the proposed structure and what it means to residential, multi-family, and industrial/commercial/institutional customers
Location: Castlegar and District Community Complex. Click here to find it.


Provide your Feedback

Provide your feedback on the proposed rate structure by filling in our feedback form at the open house.

Or, if you can’t make it, learn more by reading our newsletter and Frequently Asked Questions:

Newsletter: This was sent to all customers in our October utility notice.
Frequently Asked Questions: Learn more by reading our Frequently Asked Questions. Plus, as we learn more from your feedback, we’ll be updating this to provide answers to your questions.
• And fill in our Online Feedback Form or pick up a copy of the Feedback Form at City Hall.

 

Check out our Rate Calculator

The proposed rate structure has been designed to provide equitable rates for all customers, reduce peak demand and related stress on the water and waste water system and ultimately save all taxpayers in the future.

To find out what the rate structure means for your household or business, check out our Rate Calculator below using your water consumption in cubic metres from your 2017 utility bills.

Single Family Dwellings

Download as excel spreadsheet with built-in formula
Download as PDF

Single family with a Suite

Download as excel spreadsheet with built-in formula
Download as PDF

Single family without Sewer

Download as excel spreadsheet with built-in formula
Download as PDF

Multi-family

Download as excel spreadsheet with built-in formula
Download as PDF

Industrial, Commercial and Institutional (ICI)

Download as excel spreadsheet with built-in formula
Download as PDF

 

Water Conservation Tips

Small steps can lead to big savings. Download our Water Conservation Tips.

 

Document Library

Nov 8 2017 - Media Release - Still time to provide feedback about proposed water and sewer rates

Nov 1 2017 - Open Display Panels

Nov 1 2017 - Open House Presentation

Oct 24 2017 - Media Release proposed water and sewer rates

Oct 23 2017 - Newspaper Advertisement

Oct 18 2017 - Media Release proposed water and sewer rates

Oct 2 2017 - Water and sewer rates report to council.

Oct 2 2017 - Water and sewer rates presentation.