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Pay Online

The City of Castlegar accepts online payment for select services by Visa or MasterCard.

Through OptionPay, a third-party payment processor, for a nominal processing fee you can make credit card payments through the City of Castlegar’s website. All processing fees are charged by OptionPay and are not received by the City.

OptionPay Fee Table

The following bill types for the City can be paid through OptionPay.

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You will be asked for your Roll Number (8-digit Roll / Account Number found on your Property Tax Notice, or look up your property on the BC Assessment website). Do not include the 201 prefix. If you have any questions regarding your Property Tax Notice, please email finance@castlegar.ca or call 250-365-8958.

You will be asked for the utility account number (located on the top left-hand side of the utility bill). If you have any questions regarding your utility bill, please email finance@castlegar.ca or call 250-365-8958.

You will be asked for the municipal ticket number (located on the top right-hand side of the municipal ticket). If you have any questions regarding your municipal ticket, please email bylaw@castlegar.ca or call 250-365-7227.

A pre-development meeting with Development Services Staff is required to complete the checklist prior to submitting your application and payment. If you have any questions regarding your Development Application, please email devserv@castlegar.ca or call 250-365-8964.

You will be asked for the Pet Licence account number. If you have any questions regarding your Pet Licence payment, or your Pet Licence account number, please email finance@castlegar.ca or call 250-365-8958. For new Pet Licence applications, see Apply for a Pet Licence.

You will be asked for your customer number and invoice number (located on the top right-hand side of the invoice). If you have any questions regarding your invoice, please email ar@castlegar.ca or call 250-304-0204.

You will be asked for your customer number (located on the top right-hand side of the invoice). If you have any questions regarding your Business Licence invoice, please email devserv@castlegar.ca or call 250-365-8964.

The Development and Licensing Clerk will assign your building permit number before submitting your payment. If you have any questions regarding the status of your building permit, please email devserv@castlegar.ca or call 250-365-8964.

Make a Payment

All payments will be received by the City within 48 business hours – please be sure to allow for this processing time when making your payment. Be aware of your daily and / or per-transaction credit card processing limit when making payments.

For optimal performance please use either Google Chrome or Firefox web browsers when accessing OptionPay.

Pay Online

Note: The City of Castlegar takes no responsibility for and accepts no liability in the event of security breaches, technical difficulties or any other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.

Pay Online Via OptionPay

Make online payment for select City of Castlegar services by Visa or MasterCard.

Pay Online

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