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Notice to Residents – October 24, 2022

This notice will be delivered to residents impacted by the water main break in the following areas:

  • Arrow Lakes Drive
  • Lakeview Street
  • Ferry Avenue
  • Prince Avenue
  • Short Avenue

October 24, 2022 – 2:00 pm

On October 23, 2022, Civic Works crews shut off the water in your area to stop a water main leak and complete repairs. Due to the nature of the repairs, the City is not able to commit to a definite timeline for the return of water service but crews are working hard to complete the repairs as soon as possible.

We recognize this is an inconvenience and appreciate your efforts to ensure you have enough clean water for personal use. During the water outage, crews have been in the area, delivering water where required. The City has also partnered with the Castlegar & District Recreation Complex, located at 2101 6th Avenue, to provide free showers. Residents needing to use this service can go directly to the Complex during their regular business hours.

For your safety, when water is restored, your property will be on a Boil Water Notice to ensure water quality. The Boil Water Notice advises property owners to boil water for a minimum of 1 minute before drinking or preparing food. The Boil Water Notice will remain in effect until testing confirms that the water supply is safe for human consumption without boiling.

While the Boil Water Notice is in effect, Interior Health recommends:

Use Instructions
Drinking and brushing teeth Use boiled tap water
Washing hands Use tap water and soap and wash thoroughly for 20 seconds.
Infant formula, ice cubes, food, and drinks Use boiled tap water
Washing fruits and vegetables Use boiled tap water
Laundry and dishwashing May be washed in tap water, either by hand or machine
Showers or baths Use tap water but avoid swallowing water. Infants, toddlers, and immunocompromised individuals should be sponge bathed to avoid them swallowing water.
Pet water Use boiled tap water

Another notice will be issued once the City confirms that the Boil Water Notice can be rescinded.

The most current information regarding the return of water service and the Boil Water Notice will be available on the City’s website at and Facebook page.

If you have any questions, please contact Bree Seabrook, Communications Manager, at or 250-304-8133.

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